Shipping and Return Policy
Shipping Policy
Orders at PCE are processed Monday through Friday during regular business hours.
Processing Time:
For existing customers: Standard processing time is up to 72 hours. For new customers: Processing time is up to 5 business days.
Shipping Time:
Once your order is processed, it is generally shipped within 1 business day. Shipping may take an additional 3–5 business days to arrive, depending on your location.
Return Policy
We stand behind the quality of our products and offer a hassle-free return policy: Damaged or defective merchandise may be returned within 72 hours of the shipment date for a full refund (excluding shipping charges). As an alternative, you may exchange the damaged items for any product on our site of equal or lesser value.
For assistance with your return or exchange, please contact our customer service team promptly.