Frequently Asked Questions

Find answers to common questions about our products, services, sustainability practices, and how we can support your business needs.

What region(s) do you service?

Pallet Central Enterprises (PCE) serves the continental United States, and Canada. We are headquartered in Atlanta, GA.

A customer can place an order and/or receive a sales quote in one of two ways. By visiting the “PCE Sales Request” page, a customer may fill out a simple form. Or a customer may call the Pallet Central Enterprises (PCE) Main Office at (404) 814-1048 where a National Sales Representatives will be assigned to their account.

Yes. Customers with numerous weekly loads and/or long loading times may choose to utilize drop trailers.

Our services include: brand new pallet manufacturing, pallet re-manufacturing and recycling a large assortment of the most popular sized pallets. A listing of our products and services may be found on the PCE Services and PCE Products pages.

No. Pallet Central Enterprises is a non-asset brokerage. Our trucking division, Pallet Central Express, works with regional and long haul carriers to obtain the most cost effective solution for our customers.

Pallet Central Enterprises offers its customers a number of choices; though, a majority of freight is transported on 53 foot dry vans, flatbed trucks are available.

When discussing pallets with us, you would refer to size, type of lumber, i.e. new or used, whether it would be used for export overseas, weight to be handled by the pallet, space in between boards, whether an extra stringer is required in case the weight is too heavy, whether you require hard wood or softwood, and any other specification you deem necessary.

Once you inform us of the weight to be handled, we will manufacture a brand new pallet or recommend a recycled pallet to adjust to your needs.

Our standard lead time for existing customers is 72 hours from order placement to delivery. In the case of new customers, our standard lead time is up to five business days.

  • Two-way runner pallet allows the entry of forks or hand pallet trucks from two sides only and in opposite directions. These runners do have the best strength.
  • Four-way runner pallet does allow for forklift entry from all sides; however, it is a little less durable. These pallets come in two sub-categories:
  • Block design pallet allows four-way entry with both forklift and hand pallet trucks.
  • Notched stringer pallet design allows four-way entry only with forklift trucks, and two-way entry with hand pallet trucks.

Still Have Questions?

We’re here to help! Reach out to us anytime, and our team will assist you promptly.